Frequently Asked Questions
We want you to feel completely confident before you reach out. Here are honest answers to the questions we hear most often from new and returning clients across Maple Grove, Plymouth, Minnetonka, and the northwest Twin Cities suburbs.
How do I request a cleaning estimate?
The easiest way is to fill out our online estimate request form. You can also call us at (763) 328-4567 or send an email to contact@lifecleanllc.com. We respond to every inquiry within one hour during business hours, Monday through Friday, 9 AM to 4 PM.
Can I book an appointment directly online?
Not yet, but we are working on it. Right now, we start every new client with a free estimate to make sure we understand exactly what your home or business needs. After we send your estimate, scheduling is quick and easy. We respond to estimate requests within one hour during business hours.
Do you offer same-day service?
Yes, same-day service is available depending on our schedule for that day. Call us directly at (763) 328-4567 for the fastest response on same-day or urgent requests.
How far in advance should I book?
We recommend reaching out 3 to 5 days in advance for the best availability, especially for deep cleans, move-out cleans, or post-renovation jobs. For recurring service, we will work with your preferred schedule to set up a consistent recurring appointment.
About the Booking and Estimates
Is there a minimum number of visits required to start service?
No. We offer one-time cleans with no commitment required. Many clients start with a single clean and then decide they want to schedule recurring visits after experiencing the results.
About Our Cleaning Services
What is the difference between a standard cleaning and a deep cleaning?
A standard cleaning covers the regular maintenance areas of your home: kitchens, bathrooms, living areas, floors, and surfaces. A deep cleaning goes further to address areas that accumulate over time and are not typically included in a routine visit, such as oven interiors, refrigerator interiors, grout, under furniture, ceiling fans, and inside closets. If your home has not been professionally cleaned in 3 or more months, we typically recommend starting with a deep clean.
What is included in a move-out cleaning?
Our move-out cleaning is our most comprehensive residential service. It covers every surface, every appliance interior, every closet, every cabinet, and every room in the property. See our full checklist on The LifeClean Standard page for a complete breakdown.
Do you do laundry and dishes?
We focus on cleaning, not organizing or handling personal items. We ask that clients pick up significant clutter before our team arrives so we can dedicate our time to thorough cleaning. Dishes and laundry are outside our scope of service.
Can you clean after a renovation or construction project?
Yes. Post-renovation cleaning is one of our specialties. Fine construction dust, adhesive residue, and debris require specific equipment and techniques that go beyond standard house cleaning. We handle it all.
About Our Products and Methods
What cleaning products do you use?
We use professional-grade cleaning products. Eco-friendly, non-toxic, and biodegradable options are available for all of our services. Just mention your product preferences when you request your estimate and we will make sure the right supplies show up for your job.
Are your products safe for pets and children?
Yes. We offer product options that are completely safe for households with pets and young children. Let us know about your household's needs when you book and we will accommodate them.
What is dry carpet cleaning and how is it different from steam cleaning?
Our dry carpet cleaning method uses a low-moisture cleaning solution that encapsulates dirt and is then extracted, rather than saturating the carpet with hot water and steam. The result is carpets that are clean and nearly dry within 1 to 2 hours, compared to the 12 to 24-hour wait time typical of steam cleaning. There is no risk of mold growth in the padding, and the method is gentler on delicate carpet fibers.
Can you remove pet stains and odors from carpets?
Yes. We use specialized enzymatic treatments that neutralize the source of pet odor rather than masking it. For years of accumulated pet staining, significant improvement is typically achieved in a single treatment, with a follow-up plan available for severe cases.
About Our Team and Policies
Are your team members background-checked?
Yes. All LifeClean team members are fully background-checked before they enter any client's home or business. We take the trust you place in us very seriously.
What should I do before the team arrives?
Please pick up any significant floor clutter, secure valuables and important documents, and make sure our team has access to all areas you want cleaned. If you have pets, please let us know in advance so we can plan accordingly.
Do I need to be home when you clean?
You do not have to be present. Many regular clients provide key codes or access instructions for our team. If you prefer to be home for your first appointment, that is always welcome too.
What is your satisfaction guarantee?
If anything during your clean did not meet your expectations, contact us within 24 hours and we will return to address the missed or unsatisfactory areas at no additional cost. Your satisfaction is not optional for us.
What is your cancellation policy?
We ask for at least 24 hours' notice for any cancellation or rescheduling. This allows us to fill the time slot and keep our team's schedule consistent. Please call (763) 328-4567 to cancel or reschedule.
Call (763) 328-4567 | Email: contact@lifecleanllc.com
We respond within 1 hour during business hours
© 2026. All rights reserved.
LifeClean LLC 13301 Maple Knoll Way, Maple Grove, MN 55369
Phone: (763) 328-4567
Email: contact@lifecleanllc.com
Office Hours: Monday to Friday, 9:00 AM - 4:00 PM
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